Refund Policy
1. Introduction
Thank you for choosing Aike AI. This policy outlines our approach to refunds for our AI Image Generation service.
2. Free Credits
The 5 free image generations provided upon sign-up are not eligible for refunds or exchanges.
3. Paid Services
- We offer a 7-day money-back guarantee for our paid subscriptions.
- Refund requests must be submitted within 7 days of the purchase date.
- Refunds will be processed for the full amount of the subscription.
- One-time purchases of additional credits are non-refundable once the credits have been used.
4. How to Request a Refund
To request a refund, please contact our customer support team at [email protected] with your order details and reason for the refund request.
5. Processing of Refunds
Approved refunds will be processed within 5-10 business days. The refund will be credited back to the original method of payment used for the purchase.
6. Changes to This Policy
We reserve the right to modify this refund policy at any time without prior notice. If you have any questions about our refund policy, please contact our customer support team.